Last Updated: 23-11-2025

Thank you for shopping with Furbowl. We aim to ensure that your pet’s essentials reach you quickly, safely, and reliably. This Shipping & Delivery Policy explains how and when your orders will be shipped and delivered.

1. Order Processing Time

• All orders placed on https://furbowl.in/ are processed within 1–2 business days (excluding Sundays and public holidays).
• Once your order is processed and dispatched, you will receive a confirmation message via SMS/email.

Note: Orders placed during high-volume periods may experience slight delays, but we always work to ship as quickly as possible.

2. Shipping Time & Delivery Estimates

After dispatch, the estimated delivery time is:

• 5–7 business days (depending on your location in India)

Remote or rural areas may experience slightly longer delivery timelines.

3. Shipping Coverage

• We currently deliver across India through trusted courier and logistics partners.
• Delivery availability is subject to the courier network and serviceable pin codes.

4. Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout before you confirm your order.
• From time to time, we may offer free shipping promotions.

5. Order Tracking

Once your order has shipped, we will share:

• Tracking ID
• Courier partner name
• Tracking link (if provided by courier)

You can use this to monitor your shipment status in real-time.

6. Delays & Unexpected Situations

Delivery may be delayed due to:

• Incorrect or incomplete address
• Courier delays
• Weather conditions
• Festivals or public holidays
• High-order volume

We will always do our best to ensure timely delivery, but we cannot guarantee delays caused by external courier services.

7. Undeliverable Packages

If a package is returned to us due to:

• Incorrect address
• Failed delivery attempts
• Customer unavailability

We will contact you for reshipment.
Additional shipping charges may apply.

8. Damaged or Lost Packages

If your order arrives damaged or is lost in transit:

• Contact us within 48 hours of delivery or expected delivery date
• Email: care.furbowl@gmail.com
• Mobile: 8433537270

We will coordinate with our courier partner and offer the best possible resolution.

9. Contact Us

For any shipping or delivery-related queries, reach out to us:

Furbowl
📍 Shop Number 8, Dubash Building, Byculla Station Road, Byculla West, Jacob Circle, Mumbai, Maharashtra 400011
📞 Mobile: 8433537270
📧 Customer Care: care.furbowl@gmail.com
🌐 Website: https://furbowl.in/